Privacy Policy

We will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance to the Data Protection Act 1998, (GDPR) (EU) 2016/679. Personal / sensitive information is deemed to be any information that identifies a living individual. We collect data by consent, you have the right to remove your consent at any point.

This privacy policy will explain how Eversley Training uses the personal data we collect from you when you use our website.

 

Topics

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What type of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Eversley Training collects the following data:

• Personal identification information (Name, address, email address)
• Results of tests taken for information only

How do we collect your data?

You directly provide Eversley Training with most of the data we collect. We collect and process data when you:

• Register or place an order for any of our courses.
• Voluntarily complete a customer survey or provide feedback on any of our message/review boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Eversley Training collects your data so that we can:

• Process your order, manage your account.
• Send you emails with registration/order details, test results and certificate attachments.

How do we store your data?

Eversley Training securely stores your data at 123 Reg. Their servers are located in a secure UK data centre. What do we mean by secure? Well, as you might imagine we have measures in place to prevent hackers gaining remote access to the data stored on our servers – one of our main lines of defence is a firewall with multiple layers of protection. The datacentre is also physically secure – that means only authorised personnel have access to the servers, protecting them from hackers and physical harm. We recommend that courses taken and passed should be revised within 3 years. Therefore, we will keep your personal identification details, course purchase details and test results for a minimum of 3 years in case you require test details and copy certificates.

Marketing

Eversley Training will only send you reminders to update your training after the recommended revision period and send you information about changes to your products and services. We do not send out blanket spam emails.

What are your data protection rights?

Eversley Training would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data from us. We may charge a small fee for this service.
• The right to rectification - You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
• The right to erasure – You have the right to request us to erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

our email: info@everslytraining.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information visit allaboutcookies.org

How do we use cookies?

Eversley Training uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how to use our website

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Eversley Training may use cookies to recognize you on our website.
• Advertising – Eversley Training does not use cookies to collect information about your visit in order to share with third parties for advertising purposes.

How to manage your cookies

You can set your browser not to accept cookies, and the website mentioned above tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Eversley Training keeps its privacy under regular review and places any updates on this web page.

How to contact us

If you have any questions about Eversley Training’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@eversley-training.co.uk

Call us: 01380 728803

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Eversley Training has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.