● EVERSLEY TRAINING SUPPORT
Get answers straight away with Lyro
Our AI assistant knows our courses, enrolment system, accounts and certificates. Ask a question at any time and get immediate help.
✓ Available 24/7 ✓ Immediate answers ✓ Human follow-up when needed
🟢 Lyro Online now
Hi there 👋 I’m Lyro, Eversley Training’s AI assistant. How can I help?
How do I access the course I bought?
I can guide you through enrolling the intended learner and opening the course in My Courses.
200,000+
COURSES SOLD
43,000+
ORGANISATIONS
24/7
ONLINE TRAINING
Since 2002
TRUSTED TRAINING
ONE PLACE FOR SUPPORT
What can Lyro help you with?
Ask naturally—there is no need to select a department or complete a long contact form.
🧾 Invoices and BACS
Organisations buying 10 or more courses can ask about invoices or BACS.
FAST, SIMPLE SUPPORT
Start with Lyro.
We’ll take it from there.
Lyro answers most questions immediately. If your query needs personal attention, it will collect the useful details and create a support ticket for a member of our team.
1. Ask your question
Tell Lyro what you need help with in your own words.
2. Get an immediate answer
Lyro uses Eversley’s verified support information to guide you.
3. Escalate when necessary
If Lyro cannot resolve it, a ticket is created with your conversation history.
NEED A MEMBER OF OUR TEAM?
Lyro will make sure your question reaches us
Ask Lyro first. If it cannot answer—or you still need personal assistance—ask it to create a support ticket. A member of our team will reply during normal office hours.
Office hours: Monday–Friday, 9:00 am–5:00 pm UK time, excluding bank holidays.
💬 How can we help today?
Click below and ask Lyro—most questions can be answered in seconds.