Privacy Policy

Eversley Training Co Ltd

Last updated: May 2026

Eversley Training Co Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase online training courses, contact us or use our services.

By using our website, you agree to the terms of this Privacy Policy.


1. Who We Are

Eversley Training Co Ltd is a UK-based online training provider specialising in food safety and compliance training.

Throughout this policy:

  • “we”
  • “us”
  • “our”

refer to Eversley Training Co Ltd.


2. Information We Collect

We may collect and process the following information:

Personal Information

Including:

  • name
  • email address
  • telephone number
  • billing address
  • business name
  • learner details

Account Information

When creating an account or purchasing training:

  • usernames
  • passwords (encrypted)
  • course progress
  • certificates
  • assessment results

Payment Information

Payments are processed securely through third-party payment providers.

We do not store full payment card details on our servers.


Technical Information

Including:

  • IP address
  • browser type
  • device information
  • operating system
  • referral source
  • pages visited
  • session duration

3. How We Use Your Information

We use your information to:

  • provide access to training courses
  • manage learner accounts
  • issue certificates
  • process payments
  • provide customer support
  • improve our website and services
  • monitor website performance
  • comply with legal obligations
  • prevent fraud or misuse

4. Marketing Communications

We may send:

  • course updates
  • service information
  • training offers
  • newsletters
  • promotions

You can unsubscribe from marketing emails at any time using the unsubscribe link included within emails or by contacting us directly.

We will never sell your personal information to third parties.


5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve website functionality, analyse traffic and support advertising activities.

Cookies may collect:

  • browsing behaviour
  • website usage data
  • device information
  • marketing preferences

You can manage or disable cookies through your browser settings.


6. Google Ads & Google Analytics

We use:

  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • Google Conversion Tracking

These services help us:

  • analyse website traffic
  • measure advertising performance
  • improve user experience
  • display relevant advertisements

Google may collect information such as:

  • pages visited
  • interactions with our website
  • IP address
  • device and browser information

Google may use cookies to personalise advertisements across its advertising network.

You can manage Google advertising preferences here:

https://adssettings.google.com

7. Facebook Pixel & Meta Advertising

We use the Meta Pixel (formerly Facebook Pixel) to:

  • measure advertising effectiveness
  • understand website activity
  • improve marketing campaigns
  • create relevant advertising audiences

The Meta Pixel may collect:

  • website interactions
  • page visits
  • purchases
  • device information

This information may be used by Meta Platforms Inc for personalised advertising across Facebook and Instagram.

You can manage Meta advertising settings through your Facebook account.


8. Third-Party Services

We may share limited information with trusted third-party providers where necessary to operate our services, including:

  • payment processors
  • email providers
  • analytics providers
  • learning management systems
  • website hosting providers

These providers are required to process information securely and lawfully.


9. Data Security

We take appropriate technical and organisational measures to protect your information from:

  • unauthorised access
  • loss
  • misuse
  • disclosure
  • alteration

However, no internet-based service can be guaranteed completely secure.


10. Data Retention

We retain personal information only for as long as necessary to:

  • provide services
  • maintain learner records
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Course and certificate records may be retained for verification purposes unless removed following a valid refund request.


11. Your Rights

Under UK data protection legislation, you may have the right to:

  • access your personal information
  • request correction of inaccurate data
  • request deletion of your data
  • object to processing
  • request restriction of processing
  • withdraw consent
  • request transfer of your data

To exercise these rights, please contact us directly.


12. Children’s Privacy

Our services are not intended for children under the age of 13 without appropriate supervision or consent.


13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page.

Continued use of our website following changes constitutes acceptance of the updated policy.


15. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Eversley Training Co Ltd

Email: info@eversley-training.co.uk

Website: www.eversley-training.co.uk

We aim to respond to privacy-related enquiries within a reasonable timeframe.


16. Complaints

If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website:
https://ico.org.uk/

Telephone:
0303 123 1113